top of page

FAQs
Welcome to our Tenant FAQs page, where you’ll find answers to common questions and helpful information to make your renting experience smooth and stress-free.
Frequently asked questions
General
We know plans can change, whether that be a relocation for work, purchasing a property or the unfortunate event of a relationship breaking down - all of which may lead you to having to break your fixed term lease agreement.
First step is to contact your Property Manager to advise of the request to break lease and your expected date of vacate.
Your Property Manager will then issue you the necessary documentation to sign whilst simultaneously contacting your Landlord with the request - it is important to note that a Landlord is not required to accept a break of lease however in most cases, it is recommended by your Property Manager.
It is important to note that there will be fees payable that are associated with the break of lease and the reletting of the property - these include;
Rent payable until a new tenant moves in OR the lease expires (whichever falls sooner)
Payment of the unexpired portion of the leasing fee OR lease renewal fee that your Landlord paid for the arrangements to place you in the property
Advertising costs
Final Bond Inspection costs
Any difference in rent should the property be relet at a lesser amount that currently payable
You may be asked to pay some of these costs prior to the commencement of advertising however your Property Manager will confirm at the time of acceptance.
Upon acceptance, signed documentation returned & payment of any costs required, your Property Manager will then start the process of finding a new tenant for the home via ways of advertising. Home opens will be necessary and your Property Manager will liaise with you as to your availability - you do also have the option to carry out any weekend or after hour viewings if you wish.
Your Property Manager will then process the applications as received and will liaise with your Landlord for the successful acceptance of the tenant that is suitable for the home whilst also attempting to select the one most suitable for move in dates etc.
It is important to keep in mind that you are responsible for the rent until the tenant moves in or lease commences. There can be a week or so gap between you vacating the home and a new tenant moving in as the final inspection and new Property Condition report MUST be completed prior to.
bottom of page